Microsoft Is Trying to Force You to Use Its Software Like It’s 1998 All Over Again

When you’re as big as Microsoft, it gets harder to grow even bigger. You end up having to exploit every advantage to try to keep your customers using more and more of your products and services. That seems like Microsoft’s strategy, and it’s no doubt financially successful for the company. The problem is that it makes the overall user experience worse, which is the one thing no company should ever do.