The dangerous folly of “Software as a Service”

Comes the word that Saleforce.com has announced a ban on its customers selling “military-style rifles”. The reason this ban has teeth is that the company provides “software as a service”; that is, the software you run is a client for servers that the provider owns and operates. This is why “software as a service” is dangerous folly, even worse than old-fashioned proprietary software at saddling you with a strategic business risk. You don’t own the software, the software owns you.

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